Tag Archives: Customer Reviews for Archadeck of Dayton

7 Reasons to call Archadeck to come back and work at your home again

Custom vinyl pergola in Springvalley OH with fixed louvers and interlocking slatsWe love our repeat customers! Could you be one of them? Nothing says “satisfied customer!” better than a phone call asking us to come back and build a second or third project at a client’s home. It is very satisfying to get those calls. It also says a lot about the service we provide, the work we do and the relationships we build with our clients.

7 reasons to call Archadeck of West Central & Southwest Ohio to come back and improve your outdoor living space again:

  • You only needed a deck at first. You’ve enjoyed your “outdoor living time” so much that now you see your family would also enjoy a covered porch or patio in addition to the deck.
  • You hired us to build a patio with a pergola and space for your hot tub. You LOVE the patio and want to enlarge it and add a fire pit.
  • You love your covered porch, but there are times you wish it were screened in. You decide to enclose half of it with screens so you’ll have options when you need to keep the flies and mosquitoes at bay.
  • We built a combination outdoor living space (deck/porch/hardscape) at your prior home. Now that you’ve moved, you want us to set up that same combination at your new home.

Miamisburg OH Outdoor Living Space Combination is pure bliss

  • Originally you could only afford a small deck. Now that you have more funds, you want us to extend it and add another staircase leading from the deck down to the patio.
  • We built a deck with a pergola for you, but you find that you want even more shade. You call us to add a retractable canopy for the deck.
  • You love the patio we built for you so much that you want to add an outdoor kitchen to it.

Of course, there are many reasons why our Cincinnati- and Dayton-area customers call us back to build additional projects. In every case, they call us again because they were pleased with our service and craftsmanship the first time around. Once they experience Archadeck’s careful design-and-build process, and see the high-quality results, they want us to work on their next project.

Dayton and Cincinnati outdoor living experts

This tells you a lot. It tells you that you, too, will be thrilled with the work done at your home by Archadeck of West Central & Southwest Ohio. It tells you that you can trust us to do a great job.

Here is a note we recently received from a satisfied customer:

Tim –

K. and I would like to thank Ray for all his hard work. The deck looks great — he is a craftsman! It was reassuring to know that he did his very best work even when we weren’t around.

Thanks to Kevin also : )

Sincerely,

P.B.

What this note doesn’t tell you is the backstory. The client wrote the note after the third project we designed and built for them. First, we built them a pergola. Then, they called us to come back and build a second pergola, this one specifically for hanging plants. Then, when their wooden deck needed to be replaced, they called us to come out and take a look at it. We determined that the deck’s support structure was still sound, so we were able to redeck with new wood instead of building an entirely new deck from scratch.

Tim Stephens owner of Archadeck of West Central & Southwest Ohio

Tim Stephens owner of Archadeck of West Central & Southwest Ohio

If you are thinking about a second or third outdoor living project at your home — or if you’re just getting started with the first one — contact us today at (937) 848-7040 or (513) 897-2040. You can also email us at wcohio@archadeck.net.

Archadeck of West Central and Southwest Ohio Proves a Customer-Oriented Approach is the Key to a Successful Project!

at Archadeck of West Central and Southwest Ohio customer service is our top priority

At Archadeck of West Central and Southwest Ohio customer service is our top priority.

Here at Archadeck of West Central and Southwest Ohio customer service is our top priority. To make sure we’re doing our job providing the best service to our clients, Archadeck utilizes a third party review system. The survey has only one question — how did we do? We are then emailed the results and our customers are confirming that they love their outdoor living spaces and our customer oriented approach to designing and building them! Read some of the reviews
below:

“Great Products and very nice people! I already referred one couple who have also built a deck with Archadeck.”
Robert L. of Waynesville, OH.

“Quality work, and more importantly, great owner who is responsive to his customers before and after the sale. It’s obvious Tim cares about the work his company is doing.”
Christopher G. of Dayton, OH.

“Excellent quality of design and work. Very attentive to details.”
Chad & Jenell C. of Spring Valley, OH.

The quality of the whole process – I had another contractor doing another project in my home complement me on the deck – to quote him – “I’d definitely sign off on this project”
Bob S. of  Vandilia, OH.

“The design teams works within the budget that you give them, and they come up with really neat ideas.”
Michele R. of Mechanicsburg, OH.

The new deck complements the Tudor architecture of this home in Cincinnati, OH.

Our quality design service is combined with our innovative detailed pricing menu that is geared toward bringing the backyard of your dreams to life an enjoyable experience.

Our quality design service is combined with our innovative detailed pricing menu that is geared toward bringing the backyard of your dreams to life an enjoyable experience. We take great pride in being the area’s premier design and build firm for custom outdoor living spaces since 1990.Our  goal is to design and build a project that will not only meet, but exceed your expectations and to manage your project in a way that will let you enjoy the process as much as we do. Keep in mind, all of our designs come from your vision and fulfill your mission for enjoyment! We specialize in custom designed decks, screened rooms, sunrooms, gazebos, pergolas, and are the local source for both Shadetree®Canopies and Shade FX retractable canopies. We are also the area’s premier dealer for SCREENEZE porch systems, as well as Defy Deck Sealants.

Tim Stephens owner of Archadeck of West Central & Southwest Ohio

Tim Stephens owner of Archadeck of West Central & Southwest Ohio

If you are ready to begin planning your anticipated outdoor living project, we can help you get started with a design consultation that is focused around you and your vision! Contact Archadeck of West Central & Southwest Ohio today to learn more at (513) 897 – 2040 or (937) 848-7040. You can also email us at wcohio@archadeck.net

“Let this be the year that Archadeck makes your outdoor living dreams come true.”

Wanna hear more of what homeowners are saying
about us? Read more customer testimonials on our website today!