We love our repeat customers! Could you be one of them? Nothing says “satisfied customer!” better than a phone call asking us to come back and build a second or third project at a client’s home. It is very satisfying to get those calls. It also says a lot about the service we provide, the work we do and the relationships we build with our clients.
7 reasons to call Archadeck of West Central & Southwest Ohio to come back and improve your outdoor living space again:
- You only needed a deck at first. You’ve enjoyed your “outdoor living time” so much that now you see your family would also enjoy a covered porch or patio in addition to the deck.
- You hired us to build a patio with a pergola and space for your hot tub. You LOVE the patio and want to enlarge it and add a fire pit.
- You love your covered porch, but there are times you wish it were screened in. You decide to enclose half of it with screens so you’ll have options when you need to keep the flies and mosquitoes at bay.
- We built a combination outdoor living space (deck/porch/hardscape) at your prior home. Now that you’ve moved, you want us to set up that same combination at your new home.
- Originally you could only afford a small deck. Now that you have more funds, you want us to extend it and add another staircase leading from the deck down to the patio.
- We built a deck with a pergola for you, but you find that you want even more shade. You call us to add a retractable canopy for the deck.
- You love the patio we built for you so much that you want to add an outdoor kitchen to it.
Of course, there are many reasons why our Cincinnati- and Dayton-area customers call us back to build additional projects. In every case, they call us again because they were pleased with our service and craftsmanship the first time around. Once they experience Archadeck’s careful design-and-build process, and see the high-quality results, they want us to work on their next project.
This tells you a lot. It tells you that you, too, will be thrilled with the work done at your home by Archadeck of West Central & Southwest Ohio. It tells you that you can trust us to do a great job.
Here is a note we recently received from a satisfied customer:
K. and I would like to thank Ray for all his hard work. The deck looks great — he is a craftsman! It was reassuring to know that he did his very best work even when we weren’t around.
Thanks to Kevin also : )
What this note doesn’t tell you is the backstory. The client wrote the note after the third project we designed and built for them. First, we built them a pergola. Then, they called us to come back and build a second pergola, this one specifically for hanging plants. Then, when their wooden deck needed to be replaced, they called us to come out and take a look at it. We determined that the deck’s support structure was still sound, so we were able to redeck with new wood instead of building an entirely new deck from scratch.
If you are thinking about a second or third outdoor living project at your home — or if you’re just getting started with the first one — contact us today at (937) 848-7040 or (513) 897-2040. You can also email us at email@example.com.